Version 003 · applies from 3 December 2025
Download the FSG
The current Financial Services Guide is available as a PDF. Please keep a copy for your records and any future dealings with us.
If you would prefer a copy by email or post, call us on 08 8120 0899 or email service@keyinsure.com.au.
Who provides the services
KeyInsure is the trading name of Mod Insurance Pty Ltd (ABN 27 629 082 300), a Corporate Authorised Representative (No. 001279329) of Community Broker Network Pty Ltd, which holds Australian Financial Services Licence No. 233750. Community Broker Network Pty Ltd is responsible for the financial services we provide to you and is a wholly owned subsidiary of Steadfast Group Limited.
We are authorised to provide financial product advice on, and deal in, general insurance products for retail and wholesale clients. We act on your behalf as your general insurance broker unless we tell you otherwise. If we ever act under a binder arrangement with an insurer, we will inform you of this.
What the FSG covers
The FSG is designed to help you decide whether to use our services. It contains information about:
- the services we offer you;
- how we and our associates are paid, including commission, broker fees and any premium funding commission;
- any potential conflicts of interest and our relationships with insurers;
- our internal and external dispute resolution procedures and how you can access them;
- the professional indemnity arrangements in place to compensate clients for losses;
- additional information for retail clients, such as the Product Disclosure Statement, cooling-off periods and terms of payment.
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